Victoria answers every call in a warm, natural voice — takes the message, answers your customers' questions and books the enquiry — while you're up a ladder, under a sink, or fast asleep. From £149/month.
Studies show most people won't leave a voicemail — they just call the next name on the list. Victoria isn't a beep and a recording. She talks to your customers, understands what they need, answers the easy questions herself, and gets you the details that win the job.
No voicemail, no hold music. Victoria picks up in seconds and has a real conversation — so the caller feels looked after, not fobbed off.
She listens, asks the right follow-ups, repeats the number back to be sure, and answers your common questions — hours, location, services, rough pricing.
Every message lands as a text and an email the second the call ends — name, number, what they want — plus a tidy log you can search any time.
Your services, hours, location, prices and how you'd like to be greeted. We build Victoria's knowledge and her voice to match your brand.
Keep your number — just divert calls to Victoria: all of them, or only when you're busy or after hours. Takes minutes with your provider.
Victoria answers, helps the caller and sends you every message by text and email. You call back when it suits — no more lost work.
Most services stop at "we took a message." Victoria keeps going — for your callers and behind the scenes for you, the owner.
Just talk to her like a person. She works it out — and she gets a little better at your business every single day.
| Voicemail | Basic answering service | Hiring a receptionist | Victoria | |
|---|---|---|---|---|
| Answers 24/7 | ✕ | Office hours | ✕ | ✓ |
| Real conversation | ✕ | Scripted | ✓ | ✓ |
| Answers questions about your business | ✕ | Limited | ✓ | ✓ |
| Instant text & email of every message | ✕ | Sometimes | ✕ | ✓ |
| Runs your inbox & diary too | ✕ | ✕ | ✓ | ✓ |
| Never sick, never off, never on hold | — | ✕ | ✕ | ✓ |
| Typical monthly cost | Free* | £200–£500+ | £2,000+ | From £149 |
*Voicemail is free — but most callers hang up and ring a competitor instead.
Hands full, gloves on, halfway up a ladder or out on a job — every ring is a potential customer. Victoria catches them all.
She books the leak, takes the address and texts you the urgent ones.
Captures the fault, the postcode and a callback time while you work safely.
Never lose a quote request again — she logs the job and the budget.
24/7 cover means the 2am lockout calls you, not your rival.
Takes the reg, the problem and the location so you can plan your day.
Handles booking enquiries so you stay with the client in your chair.
“I'm on jobs all day and used to miss half my calls. Victoria answers every one and texts me the details — I've picked up work I'd have completely lost.”
“Sounds just like a real receptionist. Customers don't realise, and I get a tidy message in my inbox the second they hang up. Brilliant.”
“The full plan basically runs my admin — she sorts my inbox and reminds me what's on. Cheaper than a part-time receptionist and never off sick.”
Illustrative examples — your real reviews will replace these.
No long contracts. Cancel or change monthly. All plans include your warm British voice, instant message alerts and a searchable call log.
The essentials — never miss a call.
For growing teams that live on the phone.
Your receptionist and your back-office PA.
Your entire back office, on call.
Not sure which fits? Call Victoria or ask for a quick recommendation — we'll point you to the right one. Bespoke & multi-line plans available.
Call the number below and treat her like one of your customers. Ask about services, leave a message, throw her a curveball — hear exactly how she'll look after the people who call you.
Call the demo lineSend a request and we'll be in touch — or just call Victoria and tell her you'd like to sign up.
Victoria sounds warm, natural and human. She introduces herself as your receptionist, speaks clearly and politely, and most callers simply feel well looked after. You decide exactly how she introduces herself and what she says.
Yes. You keep your number and simply divert calls to Victoria — all of them, or only when you're busy or after hours. Nothing changes for your customers, and you can switch it on or off whenever you like.
Usually the same day. You tell us about your business, we build her greeting and knowledge, and you set up the call divert with your provider in minutes.
Every message is texted and emailed to you the moment the call ends — with the caller's name, number and what they wanted — and saved in a searchable log so nothing slips through.
She never bluffs. If something's outside what she knows, she politely takes a detailed message and tells the caller you'll be in touch — exactly what a great receptionist does.
Yes. Calls and messages are handled securely and only ever shared with you. You stay in control, and you can switch Victoria off at any time.
No long tie-in — monthly rolling plans from £149/month. Upgrade, downgrade or cancel as your needs change.
Put Victoria on the phones today and never lose another customer to a voicemail.